Home page – Pagina iniziale Catalogue Sito in lingua italiana Site internet en français English version website
..
..
..
General purchasing conditions
..
Field of application, general remarks

The present online purchase and delivery conditions are valid for all of the transactions made by the customers with F. Nydegger SA (hereafter called "Peux") using our online shop. They are valid in addition to the terms accepted for each purchase, such as the regulations concerning the warranty.

For Swiss residents, prices include VAT. For all the other countries, a customs fee will be added directly by the authorities concerned.
 

Ordering

Orders can be placed from the countries mentioned on the list available on the page "Shopping cart".

Peux can deliver the single articles only as long as they are in stock. In the case of delivery delays, the customer will be informed as soon as possible. In such a case, the customer has the possibility of cancelling his order immediately. Peux fixes the limits for all orders, both for any limiting amounts for each order, as well as for delivery times.
 
Customers agree to supply valid and true data. When ordering, people under 18 years of age or persons with any mental incapacity must confirm that they have the express consent of their legal representative. Peux registrations concerning all orders made by the customer are considered valid insofar as all data submitted are correct.
 

Customer data confidentiality and privacy policy

The processing of personal data is subject to the Swiss data protection laws. We give our privacy policy, that is the protection of personal data, on high priority. Whenever you place an order or receive our articles, we must also record your personal data. Only through this can we constantly adapt our product offer to your specific needs and improve it. Peux may use the customer's data only for internal marketing purposes. Specific indications on data protection in other parts of the contract remain unchanged.
 

PEUX Newsletter

By subscribing to our newsletter you will be informed about our latest innovations and our special offers. You will receive our newsletter only after you have registered. If you wish to stop receiving it at any time, please send an email to peux@peuxreels.com with the subject line "PEUX - STOP Newsletter". In case of any legal dispute concerning any communication via email, Swiss law shall be applied.

Purchase of products
 
Delivery options
Both express deliveries (PRIORITY) and normal (ECONOMY) are usually sent by «registered mail».
 
Delivery costs
These costs vary depending on the delivery area (please see the following map). Upon reception of your order, we will inform you about the total amount to be paid.

For all orders superior to 1'000.- €, delivery is free of charge.

Delivery region
We are pleased to deliver your ordered items to all of the countries shown on our shop web page.
Delivery terms
The deliveries are usually made by the "Swiss Post".
Peux reserves the right to dispatch the ordered articles up to a maximum of 5 days following the order.

ECONOMY deliveries
Zone 1:  from 4 to 15 days
Zone 2:  from 5 to 25 days
Zone 3:  from 10 to 20 days
Zone 4:  from 10 to 30 days
Zone 5:  from 15 to 25 days

PRIORITY deliveries
Zone 1:  from 2 to 5 days
Zone 2:  from 3 to 14 days
Zone 3:  from 4 to 10 days
Zone 4:  from 3 to 12 days
Zone 5:  from 4 to 15 days

Please take notice that the post does not make any deliveries on weekends.
 

Order status

Please send an email (with the order number and details of your order) to peux@peuxreels.com and we will send you the information concerning the status of your order.


Warranty regulations

All Peux products have a 3 year warranty (from the date of the invoice), with the exception of defects due to normal wear and improper handling, as well as to neglect or intentional damage by the customer or third parties.

PEUX reserves the right to make improvements (mechanical and the choice of materials) to its products without informing the purchasers of previous models.

Repairs / return because of production or material defects.
Should our products present production defects, material problems or need any type of repair, you can send them to us on the condition that:
• they present production defects
• they are complete and intact
• they are packed in the original packaging (with a copy of the invoice included)

If the product sent to us has not been handled in a correct way or is no longer under warranty, we will send you an estimate for its repair.


The repaired article will be sent back to you only after the payment of our invoice (delivery charges to be paid by the customer).

The returned products must be sent by registered mail to the following address:

F. Nydegger SA
PEUX FLY REELS
P.O. Box 153
6532 Castione (Ticino)
Switzerland

Any risks or delivery charges are to be paid by the customer.


Methods of payment

Purchase by debit/credit card
We accept the following debit/credit cards:
- Swiss PostCard
- Visa
- EuroCard/MasterCard

Credit card data are protected according to the most advanced technologies. By paying by credit card, the customer authorizes F. Nydegger SA (PEUX) to request the deduction of the amount due to the institution issuing the credit card.

Separate invoice
You also have the possibility of paying your order by invoice. Please send your request to our email address peux@peuxreels.com and we will send you our bank details.
The ordered article will be sent to you as soon as your payment has been verified. For any further information concerning the purchase conditions, please contact:

F. Nydegger SA
PEUX FLY REELS
P.O. Box 153
6532 Castione (Ticino)
Switzerland

peux@peuxreels.com

Peux Online Shop General conditions: 15th May 2009
© Peuxreels.com - The original Fly fishing Reels made in Switzerland - F. Nydegger SA - Credits - Contacts
Page update: 03.02.2010 - Print Page
Layout image